UK Support
Get Rugged IT is a UK based company and we service and support all our products from within the UK. In addition, all Stainless Steel and many other products are built here in the UK in our own facility.
This means we can maintain very high levels of quality and quickly turn around repairs, upgrades and replacements. Also, we are able to configure and customise devices to suit our customer's requirements.
3 Year Warranty
Our customers work in challenging environments and cannot afford unnecessary downtime so they rely on Tuff devices to perform 24x7x365. As such, all Tuff products qualify for our free 3-year warranty. *Please see terms and conditions here .
Perhaps unusually these days, our warranties are designed to turn around issues quickly and ensure you keep working with the minimum of downtime. As manufacturers and brand owners, we can tailor support and maintenance contracts to your needs. Please do not hesitate to discuss your requirements with our team.
Device for Life
Why tie up capital and pay extra for extended warranties when you can subscribe to the TUFF Device for Life support programme? A Device for Life subscription provides a brand new device every 3 years for PDAs and Tablets and every 5 years for Stainless Steel Industrial PCs. Platinum-level support is included and your capital outlay on PDAs and Tablets is reduced by circa 66%.
If cash flow is important to your business, why not get in touch to discuss your needs and ask for a detailed, no-obligation quote today?
Bespoke Devices
If you can't see what you are looking for on our website please call for a chat about your requirements. We can design and manufacture bespoke solutions, create prototypes and implement turn-key projects whatever the size. We would be pleased to hear from you.